At Roga Africa, we strive for satisfaction. If you’re not delighted with your purchase, please follow our return procedure:

Return Eligibility

Items must be:

1.      Unworn and unused
2.      In original packaging with tags attached
3.      Returned within 30 days of delivery

Return Procedure

1.      Contact customer service (support@rogaafrica.com) for a Return Merchandise Authorization (RMA) number.
2.      Ship the item back to us within 7 days of receiving the RMA.
3.      Receive a full refund or exchange (minus shipping costs).

Refunds

Refunds are processed:

1.      Within 5-7 business days of receiving the returned item
2.      In the original payment method

Exceptions

1.      Final sale items are non-returnable.
2.      Custom orders are non-refundable.

Contact Us

For questions or concerns, please email support@rogaafrica.com or call +[phone number].

Updates

We reserve the right to update this Privacy and Returns Policy. Changes will be posted on this page.